Reference

Terms & Conditions That Govern Your 8n8 Account

These Terms & Conditions form the binding agreement between you and 8n8 the moment you open an account and access our lobby.

Applies to All Account HoldersGoverned by Applicable Local LawUPI, Paytm, PhonePe Wallet Rules IncludedUpdated and Dated on This PageEnforceable from Account Opening
8n8 Terms & Conditions That Govern Your 8n8 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Email Support

Send a written query about any clause in these Terms & Conditions to our support address. Our team responds within 24 hours and can escalate to our compliance desk if your query involves account rights or wallet disputes.

Live Chat

Our live chat channel is available daily and connects you to an agent who can walk you through the Terms & Conditions clause by clause. Use this path for urgent questions about account restrictions or payment holds under these terms.

Help Centre

The 8n8 Help Centre at 8n8.click hosts a dedicated Terms & Conditions section with plain-language explanations of each clause, including how UPI and PhonePe transaction rules are applied to your account wallet.

HOW WE HANDLE THIS

Data, Security and Account Rights Under These Terms

Every clause in our Terms & Conditions is backed by a specific operational practice — from how we store your data to how you can request a change to your account details.

Data Handling

We collect only the data needed to verify your identity and process wallet transactions via UPI, Paytm, or PhonePe. Your data is stored on encrypted servers and is never sold to third-party advertisers or marketing networks under any circumstance.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You may disable non-essential cookies through your browser at any time; doing so will not affect your ability to fund or withdraw from your account.

Account Security

Your account is protected by two-factor authentication and session-based login monitoring. Any login from an unrecognised device triggers an automated security check before access to your wallet or lobby is granted, in line with these Terms.

Data Retention

We retain your account and transaction records for the period required by applicable law in your jurisdiction. Once that period ends, we delete personal data from active systems and remove it from backup archives on the next scheduled cycle.

Who to Contact for Changes

To correct account data, request a data export, or close your account, contact us via the email on file or through live chat. We process verified change requests within five working days and confirm completion by email.

Requesting Updates

You may request an update to your registered name, mobile number, or linked UPI handle at any time by submitting a signed declaration through our support channel. Changes affecting withdrawal routing require re-verification before the next payout cycle.

Frequently Asked Questions About Our Terms & Conditions

These answers address the clauses our account holders ask about most — covering your rights, how our policies apply in India, and what to do if something in the Terms & Conditions is unclear or affects your account.

They take effect the moment you complete account registration on 8n8.click. By submitting your details and proceeding to the lobby, you confirm that you have read, understood, and accepted every clause as it stands on that date.

We may update these Terms & Conditions at any time, and the revised version is effective from the date it appears on this page. We send an email to your registered address for material changes; continuing to use your account means you accept the update.

A suspension freezes lobby access but does not automatically forfeit your wallet balance. We will communicate the reason and resolution path within 48 hours; verified balances from UPI or PhonePe deposits remain accessible after any suspension is reviewed.

Eligibility and the applicability of specific clauses depend on local law in your state or territory. Where local law restricts or prohibits certain activities, the relevant clause in these Terms & Conditions is superseded by that local legal requirement.

Contact our support team via email or live chat with your account ID and a description of the disputed decision. We escalate formal disputes to our compliance desk, which reviews the relevant Terms clause and responds with a written outcome within seven working days.

Yes. Our Terms & Conditions include wallet-specific clauses covering Paytm deposit verification, refund timelines, and failed-transaction handling. Paytm credits clear to your account balance once the payment provider confirms settlement, typically within a few minutes.

Email our support team with your account ID and the approximate date you registered. We retain dated versions of our Terms & Conditions and can provide the version that was live on your account-opening date within five working days.