Reference

8n8 Privacy Policy for India Accounts

Your account data, cookie choices, device signals and UPI, Paytm, PhonePe records are covered here in clear terms before you open an account.

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8n8 8n8 Privacy Policy for India Accounts
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions should go to the route that matches your request, so we can find the right account record without asking you to repeat details. Use your registered mobile number or email ID when you contact us. If you are asking for access, correction or deletion, we may request a short identity check before changing or releasing data.

Team online

Privacy email

Write to our privacy desk with your registered mobile number, email ID and the request you want us to handle. We use those details only to locate your account and reply to the privacy matter.

Account chat

Start a chat from your logged-in account when your request concerns cookies, login alerts, device sessions or wallet records. Chat helps us confirm the session belongs to you before we move ahead.

Document channel

If a privacy request needs proof of identity, we send a secure upload path. Do not share PAN, bank or UPI screenshots in open chat unless our team asks through that protected channel.

DATA CARE

Data Care From Login To Payout

This section sets out the checks we apply behind the policy language. We separate account data from routine website analytics, restrict staff access by role and keep payment records only for account…

Data we collect

We collect your name, mobile number, email ID, login records, device details and location signals where needed. These records help us create your account, protect access and apply local-law availability checks.

Payment records

UPI, Paytm, PhonePe and Google Pay activity may create transaction IDs, timestamps, bank references and wallet status logs. We use them for account reconciliation, payout checks, dispute handling and legal record duties.

Cookie choices

Cookies remember login state, language preference, security flags and session flow. You can clear cookies in your browser, though some account features may ask you to verify again after that change.

Security checks

We monitor unusual logins, repeated failed passwords, device changes and suspicious wallet activity. If a risk appears, we may pause access, ask for verification or block a transaction while we assess it.

Retention window

We keep records only as long as needed for account operation, legal duties, tax records, dispute handling and fraud prevention. When a record is no longer required, we delete it or remove identifying details.

Change requests

You can ask to access, correct, restrict or erase personal data linked to your account. We respond after identity checks and explain when law or an active transaction prevents a full change.

Privacy Policy Questions Before You Join

These answers explain the main privacy choices you may have before and after opening an account. They cover account records, payment logs, cookies, corrections, deletion and contact routes. If your question is more specific, write to us with the mobile number or email ID on your account so we can check the right record.

It covers account details, contact records, payment logs, device data, cookies, location signals and support messages linked to your account. It also explains why we use those records and how you can contact us.

We use them to create your account, send security checks, confirm account access and respond to privacy requests. They also help us match your message with the correct account before sharing or changing data.

Payment records help us match deposits, verify withdrawals, resolve failed transactions and meet legal duties. We do not use wallet data to sell your personal data or publish your transaction history.

Yes. Send a request through privacy email or logged-in chat. We may ask for identity proof, then provide the data we can share under law and explain any record we cannot release.

Yes. If your name, email ID, mobile number or account detail is wrong, contact us with the corrected value. We may request proof before updating records that affect payouts or identity checks.

You can ask us to erase data linked to your account. Some records may need to stay for legal, tax, dispute, fraud prevention or active wallet reasons, and we will explain that response clearly.

We share limited data with payment partners, identity checks, hosting services, security tools and advisers when needed. Each sharing step is tied to account operation, legal duties, safety checks or your request.

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